Refund & Cancellation Policy

Refund & Cancellation Policy for Growth Socials

Last updated: 01/08/2024

At Growth Socials, we strive to provide high-quality services to our clients. This Refund & Cancellation Policy outlines the terms and conditions regarding refunds and cancellations for our services. By engaging with our services, you agree to the following terms:

1. Refund Policy

1.1 Eligibility for Refunds
Refunds may be considered under the following circumstances:

  • Service Not Provided: If we fail to deliver the agreed-upon services within the specified timeframe and fail to rectify the issue after being notified, you may be eligible for a refund.

  • Service Quality Issues: If the services provided do not meet the quality standards agreed upon and we are unable to resolve the issue to your satisfaction, a partial or full refund may be considered.

1.2 Non-Refundable Situations
Refunds will not be granted for:

  • Change of Mind: If you change your mind about the service after the delivery has commenced, no refund will be issued.

  • Work in Progress: Refunds will not be provided for work that is in progress or for which preliminary work has been completed.

  • Prepaid Services: For services paid in advance, refunds will not be issued for unused portions unless explicitly stated in the service agreement.

1.3 Refund Request Process
To request a refund, you must contact us within [number] days of the service delivery. Provide a detailed explanation of the issue and any relevant documentation. Refund requests will be reviewed, and we will notify you of our decision within [number] business days.

2. Cancellation Policy

2.1 Service Cancellation by Client
You may cancel our services at any time by providing written notice to us. The cancellation terms are as follows:

  • Monthly Services: If you cancel a monthly service package, you will be billed for the current month, and the service will cease at the end of the billing cycle.

  • Project-Based Services: For project-based services, cancellations must be made in writing, and you will be billed for any work completed up to the cancellation date.

2.2 Service Cancellation by Growth Socials
We reserve the right to cancel our services if:

  • Client Non-Compliance: If you fail to comply with the terms of the service agreement or breach our policies.

  • Unforeseen Circumstances: If unforeseen circumstances make it impossible for us to continue providing the service.

In the event of cancellation by Growth Socials, you will be notified in writing, and you will receive a refund for any unutilised portion of the service.

2.3 Cancellation Request Process
To request a cancellation, please contact us via email at [email address] or through your account dashboard if applicable. Provide your details and reason for cancellation. We will acknowledge receipt of your cancellation request and provide instructions for any necessary steps.

3. Contact Us

If you have any questions or concerns regarding our Refund & Cancellation Policy, please contact us: